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While on a call for a couple rekeys today I came across an issue with the customers doorknob. The pin had come out of their exterior doorknob so it could be unscrewed and the door could be opened from the outside without a key. To fix this issue I took the broken lock and disassembled it.  I then added locktite to the threads where the knob meets the collar. I reassembled and installed a new pin with another drop of locktite. After some filing it was as good as new, the problem was solved.  Our customer was secured. Attention to detail makes all the difference. 🙂

All better



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